We’re thrilled to offer free worldwide shipping on all orders over $29. Here’s what you need to know:
- This Shipping Policy explains how we handle the delivery of products purchased on our website. Our goal is to ensure a reliable and transparent shipping process for all our international customers.
- International Shipping Availability
We ship globally to most countries. If your location is not supported during checkout, please contact our support team to explore alternative options. - Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving payment confirmation. You will receive a notification once your order has been shipped. - Estimated Delivery Time
Estimated shipping times vary by destination: - North America: 7–14 business days
- Europe: 8–16 business days
- Asia-Pacific: 5–12 business days
- South America & Africa: 10–20 business days
- Delivery times are estimates and may be affected by customs processing, local carrier delays, or unforeseen circumstances.
- Shipping Fees
Shipping costs are calculated at checkout based on the destination and weight of your order. In some cases, promotional free shipping may apply and will be clearly indicated at checkout. - Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number and link. You can track your order through our tracking portal or the carrier’s website. - Customs Duties & Import Taxes
International shipments may be subject to customs duties, taxes, and other fees levied by the destination country. These charges are the responsibility of the customer and are not included in the purchase or shipping cost. Please consult your local customs authority for more information. - Delayed or Lost Shipments
If your order has not arrived within the estimated timeframe: - First, check the tracking information.
- Contact the local carrier for details.
- If the issue persists, contact us and we will assist with locating or replacing the item if applicable.
- We are not liable for delays caused by customs procedures, natural disasters, or carrier disruptions.
- Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect or incomplete address, we will contact you for reshipment at your expense. - Damaged Packages
If you receive a damaged package, please document it with photos and contact us within 3 days of delivery. We will work with you to resolve the issue, which may include sending a replacement or issuing a refund. - Shipping Restrictions
Certain countries, regions, or products may have shipping limitations due to legal, regulatory, or logistical reasons. We reserve the right to cancel orders that cannot be fulfilled due to such restrictions. - Contact Us
For any questions about shipping, please contact us at: [email protected]
For any questions or concerns about shipping, please contact our support team. Shop your style—delivered straight to your door!